Every conversation
makes your agent sharper.
Hone reads what your agents actually do in production — the intents behind every message, the moments they slip — then writes the fix and opens the pull request. Your test suite tells you it passed. Hone tells you what happened next.
No credit card. Connect one agent in under five minutes.
Teams shipping agents to production trust Hone
Your evals are green.
Production is not.
Evals check the cases you thought to write. Real users are messier — they interrupt, contradict themselves, and ask for things in ways no test fixture ever will. The failures that cost you trust are the ones your suite never imagined.
“The agent confidently told a customer their refund was processed. It never called the payments API. Nothing in our eval suite covered that phrasing.”
“Users kept rephrasing the same request three times before the agent understood. Our tests only fed it the clean, canonical prompt.”
“A prompt tweak fixed one ticket type and quietly broke two others. We found out from an angry thread, not from CI.”
From invisible production failures
to the pull request that fixes them.
Three surfaces, one loop: watch what your agents do, understand why, and improve them automatically.
See the failures your evals never wrote a test for
Hone reads every production conversation and pulls out the moments that matter — a promise the agent couldn't keep, a tool it forgot to call, a user who gave up. Ranked by how often they happen and what they cost.
- Automatic clustering of recurring failure patterns
- Severity scored by frequency and business impact
- Jump from a signal straight to the raw transcript
Turn hard-won lessons into rules the agent can't forget
Codify the way your agent should behave — never confirm a refund before the API returns, always ask for an order number first. Hone enforces your SOPs against live traffic and tells you the moment one is violated.
- Write rules in plain language, no DSL to learn
- Continuous checks against every new conversation
- Instant alerts when a policy is broken in production
Fixes that write themselves and wait for your review
When a failure keeps recurring, Hone drafts the change, replays it against your real conversation history to prove it helps, and opens a pull request. You review the diff and merge — the loop closes without a war room.
- Prompt and code fixes proposed as real PRs
- Validated against past conversations before you see them
- Every change is human-reviewed before it ships
From silent failure to shipped fix
A loop that closes itself. Hone watches, understands, and improves your agent while you sleep.
Connect your agent
Point Hone at your traces with a drop-in SDK or a webhook. Every conversation streams in — no schema changes, no rebuilds.
Hone reads and reasons
It labels the intent behind each message, clusters what users actually want, and flags the turns where your agent quietly went wrong.
Fixes ship as pull requests
For recurring failures, Hone drafts the prompt or code change, runs it against past conversations, and opens a PR for your team to review.
Start free.
Grow when it earns its keep.
Every plan includes intent extraction and failure detection. Upgrade when you want Hone writing the fixes, not just finding them.
Free
Wire up one agent and watch what production is really doing.
Start for free- 1 connected agent
- 10,000 messages / month
- Intent extraction & clustering
- Failure detection on live traces
- 7-day conversation retention
- Community support
Pro
For teams shipping agents that customers depend on every day.
Start free trial- Up to 10 connected agents
- 2,000,000 messages / month
- Automatic improvement PRs
- Regression checks on every change
- Rules & SOPs enforcement
- 90-day retention
- Slack & email alerts
Enterprise
For fleets of agents, strict compliance, and self-hosting.
Talk to us- Unlimited agents & messages
- Self-hosted or private cloud
- Custom retention & data residency
- SSO, audit logs, RBAC
- Dedicated solutions engineer
- Priority SLAs
Frequently asked
Evals score your agent against cases you wrote in advance. Hone works from the opposite end — it reads the conversations that actually happened in production, so it surfaces the failures you never thought to test for and turns them into fixes.
Your agent's conversation traces. Send them through our lightweight SDK or a webhook. There's no schema to conform to and no need to redeploy your agent — Hone reads alongside your existing stack.
No. Hone drafts the change, replays it against past conversations to check it helps without breaking anything, and opens a pull request. A human on your team always reviews and merges. You stay in control of what ships.
Hone is model- and framework-neutral. If your agent produces a transcript of messages and tool calls, Hone can read it — whether you built on a popular orchestration library or your own in-house loop.
Conversations are encrypted in transit and at rest, retention is configurable per plan, and you can redact fields before they ever reach us. Enterprise plans add self-hosting, data residency controls, and audit logging.
Yes. Teams commonly run a support agent, an onboarding agent, and internal copilots side by side. Hone tracks intents and failures per agent and rolls them up so you can see where the whole fleet is drifting.